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Sector-leading support

At CPV we pride ourselves by the way in which we support our customers – from the moment that they first contact us through to their long-term operation and maintenance of a pre-insulated pipe network. As manufacturer, it’s important to us to ensure that our systems deliver exceptional performance throughout their working life. Therefore, we have established an array of world-class support services that help our clients every step of the way.

Design and Stress Analysis

There are many factors that will affect the long-term integrity of a pre-insulated pipe system. Correctly identifying and dealing with the potential for thermal expansion of the pipe system is a critical element of the design process and we employ state-of-the-art sisKMR specialist stress analysis software. This package allows us to configure the pipe routes to keep the thermal expansion within safe limits and conform to the requirements of the EN 13941 standard for Design and installation of pre-insulated bonded pipe systems for district heating.

Please click this link to find out more about our advanced stress analysis service for district heating pipe networks.


Training installers, supervisors and maintenance operatives, our brand new training centre allows for not only the theory, but hands-on practical experience in the correct method for installing our pipe systems.
In addition to this, we also offer training courses in the design, installation, commissioning and maintenance of electronic surveillance systems – including the use of our own buried pipe network, on which we can simulate moisture faults as part of the practical training.

Tool sales and hire

We offer both the sale and short-term hire of all the specialist tools required to install our pipe systems.

Electronic surveillance systems support

We offer full support for the main types of surveillance technologies, including the Nordic, Brandes and HDW systems.

Trace and Maintained Heating Systems Support

In temperature-critical, special applications that require round-the-clock maintenance of a specific media temperature, we can supply the Hiline pipe system with Trace or Maintained Heating systems.

On-site support services

Whether it’s on-site training, site supervision or specialist advice, support and maintenance – our engineers are at hand to provide customer support as and when required.